Customer Portal
Give Your Customers Greater Visibility and Control
The Cargo Interface Customer Portal provides customers with secure, convenient access to their shipment and financial information without depending on your operations or accounts team for every update.
Customers can log in anytime to view important information, download documents, and track their business with your company from one centralized portal.
See Every Shipment Detail That Matters
Customers can view their shipments and access key details such as:
Shipment number and reference
Air, sea, road, or courier shipment information
Origin and destination
Shipper and consignee details
ETD and ETA
AWB, MBL, HBL, or container references
Current shipment status
Important shipment milestones
This reduces follow-up calls and emails while keeping customers informed throughout the shipment process.
Track AWB & MBL Movements Directly
Where tracking integration is enabled, customers can track AWB and MBL movements directly through the portal.
Real-time tracking provides better visibility of shipment progress and helps customers plan deliveries, documentation, inventory, and internal operations more effectively.
Access to Financial Information
Customers can access their account information, including:
Statement of Account
Outstanding invoices
Credit notes
Payment details
Account balances
Transaction history
This improves transparency and helps customers manage payments and outstanding balances more efficiently.
Download Important Documents
Customers can securely view and download documents related to their shipments and accounts, including:
Sales invoices
Credit notes
Shipment documents
Airway bills and bills of lading
Delivery documents
Statements of Account
Other supporting documents
Every Customer Sees Only Their Own Data
Each customer receives controlled access based on their account and permissions.
Customers can only view information related to their own company, shipments, invoices, and documents, helping maintain data security and confidentiality.
Reduce Repetitive Customer Enquiries
The Customer Portal reduces routine enquiries such as:
By allowing customers to access this information independently, your team can spend more time on operations, customer service, and business growth.
See Cargo Interface in Action
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Call us at:+971 50 6288649 | +971 50 6511692
Time Savings
Cost Efficiency
Enhanced Accuracy
Data-Driven Decisions
Scalability
Seamless Collaboration
What happens next?
1
We arrange a call at your convenience to understand your needs.
2
We discuss your requirements, challenges, and goals to tailor our solution.
3
We present a customized proposal to match your specific freight management needs.